Shahnawaz Nadaf
Salesforce Business Analyst @ CUBE84 | Salesforce Certified Administrator, Advanced Administrator, Platform App Builder, AI Associate
- Role
- Salesforce Business Analyst at Cube84
- Location
- Pune District, MH, IN
- LinkedIn followers
- 500 followers
About Shahnawaz Nadaf
Salesforce Business Analyst at CUBE84 4x Salesforce Certified | Trailhead Ranger |…
Experience
Salesforce Business Analyst
May 2022 — Present · Pune, IN
Partnered with stakeholders to translate business objectives into actionable Salesforce solutions, ensuring optimal system alignment with client needs- Defined and refined user stories and backlog items, driving seamless collaboration between business teams and technical resources- Guided and coached a team of Salesforce developers and admins to follow industry best practices, ensuring efficient delivery of customized solutions- Spearheaded Salesforce implementations across industries (insurance, SaaS, education, and finance), playing a pivotal role in expanding client portfolios and improving customer satisfaction- Conducted deep-dive business analysis to uncover bottlenecks and enhance system performance, leading to increased operational efficiency- Configured and tailored Salesforce environments to meet diverse client requirements, focusing on both scalability and ease of use for end-users- Played a key role in creating comprehensive business documentation (BRD, user stories) and facilitated knowledge-sharing sessions for technical and non-technical audiences- Supported ongoing client relationships by providing expert guidance post-implementation, ensuring long-term value from Salesforce investments.
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