Shahnawaz Khan
Specialist Architecture - Commvault
- Role
- Specialist Architecture at LTIMindtree
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Shahnawaz Khan
More than 7.5 years of experience in Backup Technology. • Currently working as a Backup Engineer in HCL Technologies for client Nomura Services India pvt ltd.• Worked for 1+ years as a Core Technical Support Engineer for Veritas NetBackup Product in Veritas Technologies LLC.• Worked for 3.5+ years as a Backup Administrator in L&T Infotech Ltd. Currently working in Nomura pvt ltd as a backup engineer and handling all the operational work related to backup and restore, Infra monitoring and maintenance, troubleshooting and other operational work. Using Autosys Scripting as a primary way for configuring and monitoring backups. Worked as a Core Technical Support Engineer in Veritas Technologies LLC from Jan 2022 to May 2023. Solved customer’s query regarding backup failure as a technical support engineer. Worked on all the Severity cases. Handled core cases such as Upgradation & Installation cases, Backup failures cases, Tape library cases, connectivity cases, socket failure and error cases, certificate cases, SLP duplication, Vulnerabilities cases and other core cases. Worked as a Backup Administrator in L&T InfoTech from June 2018 to December 2021. Experienced in Backup tool technologies including VERITAS NetBackup, HPDP (HP Data Protector), Commvault and EMC Networker. Experienced in configuring backup including File/Folder level backup for any type of server. Experienced in configuring, managing, monitoring & troubleshooting of Backup Infra. Experienced in Backup duplication process from disk to tape and vice versa, configuring Storage Life Cycle Policies and configuring/managing Tape & Disk Backup Experienced in restoring and recovering the data including File level restore, VMware & Hyper-V restore, and SQL database restore. Working with Technical support for ongoing critical issues case logged Taken care of SLA & Internal/ External Auditing for Backup Infrastructure Experienced in ITIL Processes (Incident Management/Problem Management/ Change Management). Experienced in ticketing tools such as CA Service desk, IFIX and Service NOW. Excellent Communication & Interpersonal skills with strong analytical, organizational and relationship management abilities. Experienced in providing 24 * 7 support.
Experience
Specialist Architecture
Jan 2026 — Present · Mumbai, IN
Education
SIES College of Arts, Science & Commerce SION(W)
Master of Science - MS, Information Technology
2019 — 2021
Vidyalankar School of Information Technology
Bachelor of Science - BS, Information Technology
2015 — 2018
Shri Gauridutt Mittal Vidyalaya School and Jr College
S.S.C ( Secondary School Certificate ), English Medium
2000 — 2012
Shri Gauridutt Mittal Vidyalaya School and Jr College
H.S.C ( Higher Secondary School Certificate ), Science
2012 — 2014
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