Shaz S

About Shaz S

As a relentless innovator in learning and capability development, I’m driven by a passion for pushing boundaries and setting new standards in building future-ready workforces. I have spearheaded the creation of multiple industry-leading learning organizations from the ground up, consistently delivering exceptional outcomes through bold, innovative solutions.My journey spans over 17 years across industries like ITES, customer experience, telecom, retail, BFSI, FMCG, technology, and media. I\'ve consistently translated challenges into opportunities by designing transformative learning strategies, driving transitions, enhancing client relationships, and leading impactful L&D, talent, and organizational change initiatives. Today, my focus lies at the crossroads of digital learning and AI/ML, where I believe the future of capability development is rapidly evolving.Consulting with internal business units on transformation, knowledge management, and change initiatives has been a hallmark of my career. I excel in conceptualizing and building high-performing teams that redefine industry benchmarks. My ability to navigate complex environments with diplomacy and tact, while meeting tight deadlines with precision, has fueled my success. I also believe in maintaining flexibility and a sense of humor under pressure—a mindset that keeps me thriving in dynamic, fast-paced settings.Whether it’s instructional design, digital learning strategies, process transition, or project management, I’m committed to driving excellence and continuous growth. My approach is anchored in being visionary, competitive, and adaptable—qualities that ensure I remain at the forefront of the ever-evolving L&D landscape.Let’s connect if you’re looking to explore transformative solutions in learning and development. Together, we can pioneer new pathways to organizational success!

Experience

1. Manager - People Consulting Ey Gds

   EY

   Feb 2026 — Present · Kochi, IN

   1) Lead Learning & Talent transformation engagements across the MENA region, advising clients on building future-ready, skills-based organizations aligned to national transformation agendas.2) Partner with C-suite, HR, and business leaders to translate enterprise strategy into workforce capability roadmaps, enabling large-scale upskilling and reskilling.3) Design and deliver next-generation learning ecosystems, integrating digital, experiential, and AI-enabled learning to drive measurable business outcomes.4) Apply design thinking and human-centered methodologies to solve complex workforce challenges across diverse cultural, regulatory, and business contexts in MENA.5) Advise clients on skills taxonomy, capability frameworks, and learning architecture, supporting workforce planning and talent mobility.6) Drive learning-in-the-flow-of-work and performance-centric learning models, shifting clients from content-heavy training to impact-driven enablement.7) Support organizations in embedding data, analytics, and AI into learning strategies to track skill proficiency, readiness, and ROI.8) Contribute to regional thought leadership, solution accelerators, and proposals in People Consulting, with a focus on Learning, Talent, and Workforce Transformation.9) Collaborate with cross-service EY teams to deliver integrated transformation programs, combining People, Technology, and Business Consulting.10) Mentor consulting teams and ensure high-quality, insight-led delivery, stakeholder confidence, and sustainable client impact across engagements.

Education

• Loyola Institute Of Business Administration

  Master of Business Administration - MBA, Accounting and Finance

• Loyola Institute Of Business Administration

  Master of Business Administration - MBA, Banking, Corporate, Finance, and Securities Law

• Maharaja's College, Ernakulam

  B.com, Accounting and Finance

  2003 — 2006

• Al Ameen Public School - India

  Schooling till 12th grade, Business/Commerce, General

Skills

• Management
• Business Process Improvement
• Quality Control & Coaching
• Training & Development
• Content Development
• Attrition Reduction
• Presentation Development
• Employee Training