Khushal Shah
System Engineer @Fundserv
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WORK HISTORY
System Engineer @Fundserv
Toronto, ON, CA
Managed 900+ servers across Azure, VMware (UCS), and Nutanix covering Solaris, RHEL, Windows, and Kubernetes (AKS)—maintaining 99.99% availability for critical workloads.• Supported core platforms including AKS, API Management (APIM), application servers, and middleware.• Built and maintained infrastructure using Terraform (IaC); automated provisioning, patching, and configuration with Ansible.• Developed tooling and scripts in PowerShell and Python, to standardize and automate operational tasks.• Implemented security controls, governance processes, and compliance validation; led patching, security hardening, and performance tuning across fleets.• Implemented monitoring, logging, and alerting with New Relic (dashboards, alert policies, synthetic checks) with integration to PagerDuty for incident response.• Setup production-grade Confluent Cloud (Kafka) for microservices on AKS with secure and redundant network connection between cloud providers.• Authored and maintained operational runbooks and support processes in Confluence.
EDUCATION
Seneca Polytechnic
Advanced Diploma, Computer Engineering Technology w/Honors
ABOUT KHUSHAL SHAH
I am a Systems Engineer with expertise in Cloud Infrastructure (Azure), DevOps, and Infrastructure Automation. Over the past three years at Fundserv, I have managed hybrid environments across Azure, VMware, Nutanix, and 900+ servers across RHEL, Solaris, Windows, and Kubernetes ensuring 99.99% availability for mission-critical systems.My core strengths include:• Cloud Platforms: Microsoft Azure, Nutanix, VMware • Automation & IaC: Terraform, Ansible, PowerShell, Python• DevOps & Tools: Agile collaboration, pipeline automation, Kubernetes (AKS), Confluent Cloud (Kafka)• Security & Compliance: Governance, patching, hardening, performance tuning• Monitoring & Incident Response: PagerDuty, New Relic, Documentation
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