Shahista Pal
Customer Relations @IKEA
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WORK HISTORY
Customer Relations @IKEA
Navi Mumbai, IN
Well versed with order creation and order fulfilment journey Work with managers and peers to identify solutions to customer issues and ensure that the IKEA product range and services are actively working to offer alternative solutions that meet the needs of individual customers. Actively work together with different stakeholders to continuously improve the shopping experience for our customers in order to support long-term growth.Ensure customer issues are handled in a reliable, efficient, accurate and friendly way. Handle all the Home delivery orders till it reaches to customers door step Ensure Merchandise pick up area and escalations Well versed with E invoice, E-way and Delivery challan creations.
EDUCATION
K.B. College of commerce and arts for women
Bachelor of Commerce - BCom
ABOUT SHAHISTA PAL
A self-managed and result oriented Trainer who is eager to be an integral part of an…
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