Shahid Bhatti

WORK HISTORY

EDUCATION

ABOUT SHAHID BHATTI

Award-winning specialist with repeated success and progressive leadership across IT Service Management/Delivery within Capital Markets and Retail Banking domain. Adept at proactively driving disaster recovery and business continuity to boost overall risk mitigation and prevent unfavorable contingencies. Demonstrated track record leveraging outstanding leadership and management skills to foster team development, co-ordinate training, direct cross-functional IT support units, and accurately implement complex transformation programs across the business. Consistent history of carrying out extensive service improvement processes and delivering innovative solutions to promote cost efficiency, client satisfaction, and long-term success. Possess highly collaborative communication style with well-developed aptitude to cultivate strategic partnerships and accomplish ultimate goals In-depth knowledge of Technology primarily focusing on Capital Markets & Retail Banking Domain, spanning over 30 years specializing in IT Service Management & IT Operations (ITIL trained), Disaster Recovery (certified) and Business Continuity Management (trained) Strong written and verbal communication skills. Highly personable and capable of working with IT as well as non-technical professionals of all levels. Proven track record to manage multiple IT Support Units within an Organization. Recipient of Career Awards: The induction in the coveted and exclusive ‘Top Performers’ Employee Retention Program (NCB Capital, KSA)