Shahid Sheikh
Customer Service 3)Executive | 2.5+ Years Experience | Teleperformance | Airbnb Process | CRM & Client Handling Specialist | Open to Mumbai & Dubai Opportunities
- Role
- Sr Associate-customer Suppor at Tech Mahindra
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Shahid Sheikh
I am a dedicated Customer Service Executive with over 1.5 years of experience in handling domestic and international voice processes. Currently working with Teleperformance, I specialize in resolving customer queries, managing escalations, and delivering high customer satisfaction scores.I have hands-on experience working on the Airbnb process, handling global clients, and using CRM systems to ensure efficient case resolution. My strengths include communication skills, problem-solving, customer retention, and maintaining service quality under pressure.I am actively seeking growth opportunities in Mumbai and Dubai where I can contribute to organizational success while enhancing my professional skills.
Experience
Sr Associate-customer Suppor
Feb 2026 — Present · Mumbai, IN
Education
Our Lady Of Health High School - India
Secondary section certificate, General Studies
Thakur College of Science & Commerce
Diploma in Electronics and telecommunication, Electrical and Electronics Engineering
Greater Mumbai Education Society
Hsc, Science
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