Shaheer Khan
Programmer Analyst @ Cognizant | Ex SDE Intern @ Philips | SRM 2025’
- Role
- Vice President of Engineering at Adobe
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About Shaheer Khan
Passionate Software Developer | Full Stack & AI Automation Enthusiast | Model & Urdu PoetI\'m a software developer with a strong focus on full stack development and AI automation, driven by the thrill of solving real-world problems through clean code and smart systems. I enjoy building scalable applications that blend functionality with great user experience.Outside the tech world, I pursue professional modelling and express myself through Urdu poetry, where creativity meets emotion. I believe that a well-rounded life fuels innovation, both in front of the screen and beyond it.Let’s connect if you\'re into tech, creativity, or just good conversations!
Experience
Vice President of Engineering
Jan 2019 — Present
Redesigned Adobe Commerce\'s cloud infrastructure, introduced Kubernetes and distributed storage systems, increased service uptime to 99.95%, and reduced key site outages by 45%- Led the team to develop a customer support assistant based on NLP and automation technology, effectively reducing 20% of duplicate cases and improving support efficiency by 15%- Increased customer satisfaction (CSAT) from 62% to 88% through process improvement, support team training, and technology optimization- Promoted the launch of the AI-driven product recommendation engine, which directly increased customer conversion rate by 10%, helping Adobe Commerce maintain an average annual revenue growth of 30%-35%- Managed a global team of 150+ people, coordinated resources between technology and business departments, promoted cross-team collaboration, and achieved more efficient project delivery.
Education
SRMIST, Kattankulathur, Chennai ,Tamil Nadu
Bachelor of Technology - BTech
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.