Shaheda Khatoon

About Shaheda Khatoon

Dynamic International Sales Executive with over 4 years of experience managing global clients across the USA, UK, and Europe. Proven expertise in B2B lead generation, voice- based client communication, building relationships, presenting solutions, and closing sales. Strong ability to engage international prospects confidently through calls, email outreach, and product presentations. Adept at using modern sales tools such as Sales Navigator, Apollo, Google directories, CRM systems, and Excel to source high-quality leads and maintain accurate pipelines. Recognized for exceptional communication, negotiation, customer understanding, and problem-solving skills.

Experience

1. Sales Development Specialist

   Kivavee Global Services, Llc

   Jan 2026 — Present · Austin, TX, US

   Managing multi-brand business development, franchise sales, and strategic client acquisition across diverse verticals including F&B, healthcare, and e-commerce.Leading pre-sales and franchise acquisition activities for projects such as Grilzo (Food Cart Franchise Model), Citimedz (Healthcare/Pharmacy Platform), and Buyzelo (E-commerce Platform).Handling end-to-end investor lifecycle: lead qualification, discovery calls, objection handling, model explanation (FOCO/FOFO), commercial discussions, and closure.Designing and executing WhatsApp, email, and call-based outreach campaigns to drive conversions.Coordinating with operations, marketing, and finance teams to ensure seamless onboarding of franchise partners and clients.Preparing proposals, franchise decks, agreements, invoices, and payment follow-ups.Managing CRM data, pipeline tracking, and performance reporting.Conducting market research and competitor benchmarking to refine pricing, positioning, and sales strategy.Providing consultative selling approach by understanding client ROI expectations and aligning suitable business models.

Education

• Sri lepakshi junior college

  MPC

• Osmania University

  B com

• Suffah model High school

  SSC