Shahed Kibria

Sales Force Administrator Developer @Sapient

Miami, FL, US

Sapient is a marketing and consulting and technology services to clients. The company operates three divisions, Sapient Nitro, Sapient Global Markets and Sapient Government Services.• Worked closely with sales team and business analysts and performed detailed analysis of business and technical requirements. Designed the solution by customizing various standard objects of SalesForce.com (SFDC).• Closely worked with SalesForce.com consultants while implementing the solutions for the requirements.• Worked intensely on custom objects, triggers and workflows.• Created various profiles and configured the permissions based on the organizational hierarchy requirements.• Developed and configured various Custom Reports and Report Folders for different user profiles based on the need in the organization.• Integrated the Web Services for extracting the data from external systems using toolkit, and used the Sandbox for testing to ensure minimum code coverage for the application to be migrated to production.• Migrated the code to the deployment instance after testing.• Actively involved with Business analysts, other developers, involved in enhancement of business modules using force.com IDE, APEX classes, Triggers, Test Methods, batch scheduler class and writing SOQL queries.• Supported the data migration activities for migrating the data from various business centers and business center users with the support of Saleforce.com. Good understanding of ETL process.• Worked onproduction support, analyzing the cause and fixing it.• Implemented Apex Data loader “Command Line Interface (CLI)” to automate the data loading process for the sand box refresh activity.• Integrated the web services by generating the necessary stubs from the WSDL files for extracting the data from the home grown applications by using the home grown web services.• Designed and maintained test classes to follow the Factory design patterns for efficiency and reusability.

Bangladesh University of Business & Technology - BUBT

Bachelor of Business Administration - BBA