Daksh Shah
Salesforce 8X Certified | Developer | CRM | AI Enthusiast
- Role
- Senior Technical Support Engineer at Salesforce
- Location
- Indianapolis, IN, US
- LinkedIn followers
- 500 followers
About Daksh Shah
Experienced IT Engineer, who is a recent graduate with a Master\'s Degree in Data Analytics and is a 5X Certified Salesforce professional. I bring extensive experience in Service Cloud and Sales Cloud handling Development, Configuration, Support, and Maintenance throughout the projects. As a skilled Salesforce professional proficient in utilizing Business analysis, Salesforce Declarative, and Programmatic out-of-the-box functionalities, I have honed my skills in gathering requirements, designing solutions, and training users. By doing so, I have successfully streamlined business processes, enhanced user experience, and driven organizational growth.Furthermore, my specialization in data analytics has equipped me with the ability to harness the power of data. I am skilled in using advanced statistical models, machine learning algorithms, and business intelligence tools to generate insightful reports and create dynamic dashboards to uncover valuable business insights. This enables data-driven decision-making and empowers organizations to maximize their investment.Along with a commitment to continuous learning, my goal is to utilize my expertise in Salesforce and Data Analytics to empower organizations with cutting-edge solutions and data-driven insights. By leveraging these capabilities, I aim to contribute to the growth and success of organizations by enabling them to make informed decisions, drive operational efficiency, and achieve their business objectives.
Experience
Senior Technical Support Engineer
Feb 2026 — Present · Indianapolis, IN, US
Education
Late Shri Vishnu Waman Thakur Charitable Trusts Bhaskar Waman Thakur College of Science
Junior College, Computer Science
2012 — 2014
John XXIII High School
High School
2000 — 2012
University of Mumbai
Bachelor of Engineering - BE, Information Technology
2014 — 2018
Northeastern University
Master's of Professional Studies in, Data Analytics
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