Bhavini Shah
Manager Customer Service Centre @International Air Transport Association (IATA)
Montreal, QC, CA
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Jul 2022 — Present
Manager Customer Service Centre @International Air Transport Association (IATA)
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Montreal, QC, CA
EDUCATION
1989 — 1991
Smt. Sulochanadevi Singhania School
Secondary School Certificate, English
1999 — 2004
The Kelkar Education Trusts Vinayak Ganesh Vaze College of Arts Science and Commerce Mithagar Road Mulund East Mumbai 400 081
Bachelor, Commerce
2004 — 2006
University of Mumbai
Masters, Commerce
SKILLS
Customer ServiceTrainingCustomer SatisfactionAmadeusAnalysisCall CentersBusiness DevelopmentOperations ManagementTicketingValue PropositionsBusiness TravelIataTeam ManagementNegotiationStrategic AnalysisRevenue AnalysisAirlinesResource Management
ABOUT BHAVINI SHAH
To pursue a career in travel & tourism and grow constantly on personal as well as organizational level, thereby to ascend the ladder of growth & success.Areas of expertise: Travel Operations, Product Innovation, Quality Control, Key Account Management & Customer Service
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