Shahbaz Alam
Customer Service Manager at HCL Technologies
- Role
- Customer Service Manager at HCLTech
- Location
- New Delhi, DL, IN
- LinkedIn followers
- 500 followers
Customer/Client ServiceView LinkedIn profile
Experience
Customer Service Manager
Sep 2024 — Present · Noida, IN
Customer Success Manager | Building Lasting Client Relationships | Driving Growth & Retention.
Education
Allahabad Agricultural Institute
Master of Business Administration (M.B.A.), Marketing
2012 — 2014
Chhatrapati Shahu Ji Maharaj University
Bachelor's degree, Mathematics
2015 — 2019
NJSM inter collage
High School
1997 — 2008
Skills
- Team Leadership
- Process Engineering
- Qrc
- Customer Satisfaction
- Ticketing Systems
- Customer Support
- Business Process Outsourcing (Bpo)
- Customer Retention
- Customer Service
- Call Centers
- Teamwork
- Team Management
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