Shahbaaz Shaikh
Salesforce Functional Consultant | CRM Optimization
- Role
- Sr Consultant at EY
- Location
- Navi Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Shahbaaz Shaikh
I am a Salesforce Administrator & Business Analyst Consultant at EY, with experience in supporting enterprise Salesforce implementations and ongoing CRM operations. I partner with cross-functional stakeholders to understand business goals, translate requirements into actionable solutions and ensure Salesforce is optimized to deliver measurable business value.My core strengths include:• Gathering and documenting business requirements, user stories and acceptance criteria.( To-be, As-is)• Salesforce administration (users, roles, permission sets, security)• Supporting automation, flows and workflows.• Creating and maintaining reports & dashboards for insights.• Participating in UAT cycles, testing and post go live services.• Partnering with developers and technical teams to enable delivery.Using Salesforce to bridge the gap between business needs and technical solutions, improving processes and user adoption across functional teams. I’m passionate about continuous learning and driving digital excellence for stakeholders.
Experience
Sr Consultant
Feb 2025 — Present
Salesforce consulting and project development for Banking and Financial Services.
Education
MES' PILLAI HOC COLLEGE OF EDUCATION AND RESEARCH
Bachelor of Engineering - BE, Information Technology
2018
Pillai Institute of Management Studies and Research
MBA, Marketing
2019 — 2021
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