Shahari Shetty
Sales and Client Relationship Professional | Focused on Client Satisfaction and Growth | Revenue Growth Specialist
- Role
- Renewal Representative at MathWorks
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
Experience
Renewal Representative
Jan 2022 — Present · Bengaluru, IN
Strong history of effectively managing high-volume orders, leading to outstanding customer satisfaction and retention.Key Responsibilities:• Manage the renewal process from quote to purchase order.• Engage with customers via phone and email to discuss upcoming renewals.• Address customer objections professionally to secure on-time renewals.• Upsell additional products and services to increase revenue.• Build and maintain strong relationships with key clients for high retention.• Conduct regular meetings to align solutions with client business goals.• Collaborate with cross-functional teams to meet customer needs.• Utilize Salesforce to track customer interactions and ensure accurate data.• Provide guidance and support to clients for optimal service utilization• Provide reliable forecasting for all renewal deals
Education
Bhandarkars' Arts and Science College
Bachelor of Business Management
2009 — 2012
Justice K.S.Hegde Institute of Management
Master of Business Administration (M.B.A.)
2012 — 2014
Skills
- Advertising
- Microsoft Word
- Management
- Lead Generation
- Microsoft Excel
- Powerpoint
- Social Media
- Leadership
- Microsoft Powerpoint
- Project Management
- English
- Customer Relationship Management (Crm)
- Public Speaking
- Research
- Presentations
- Marketing Communications
- Customer Service
- Event Management
- Sales Force
- Teamwork
- Team Management
- Market Research
- Windows
- Marketing
- B2b Marketing
- Customer Relationship
- Crm
- Microsoft Office
- Recruiting
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