Shahanas P
Application support engineer | Technical Support | Manual Testing | Onboarding specialist.
- Role
- Engineer at Movate
- Location
- Bengaluru, IN
- LinkedIn followers
- 500 followers
About Shahanas P
I’m a tech enthusiast passionate about helping businesses improve communication through innovative technology solutions. Currently, I work with Movate’s Vonage Professional Services team, where I onboard clients to the Vonage cloud communication platform and provide hands-on technical and application support. I specialize in configuring VoIP devices, managing SIP trunks, and troubleshooting network and device issues to ensure optimal performance. I also provide application support for Vonage’s application, helping clients resolve issues and optimize their experience. I collaborate closely with cross-functional teams and clients to diagnose problems, implement fixes, and streamline workflows. I enjoy tackling complex technical challenges and leveraging my knowledge of VoIP protocols, networking fundamentals, and cloud communications to deliver seamless, enterprise-grade communication systems that drive business success.
Experience
Engineer
Jan 2025 — Present · Chennai, IN
As part of the Professional Services team at Movate, I specialize in onboarding clients to the Vonage communications platform. My role involves providing both technical and application-level support to ensure a smooth transition and successful setup for new customers. A key part of my role is provisioning VoIP devices—configuring and deploying IP phones and ATA devices—to deliver seamless connectivity and optimal performance. I work closely with internal teams and clients to troubleshoot issues, resolve escalations, and deliver a reliable, enterprise-grade communication experience that supports business needs.
Education
Royal College of Engineering and Technology
B.Tech
2018 — 2022
PCNGHSS Mookkuthala
Plus Two
2016 — 2018
Pyspiders
Python Full Stack Development
2022 — 2023
GHSS Maranchery
SSLC
2015 — 2016
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