Shagun Tomar
Social Media Manager ( SMM ) | Digital & Content Marketing | Client Relations
- Role
- Marketing Communications Specialist at No Small Feast
- Location
- New Delhi, DL, IN
- LinkedIn followers
- 500 followers
About Shagun Tomar
I am a creative and result-oriented professional with 5+ years of experience in the…
Experience
Marketing Communications Specialist
Oct 2024 — Present · Delhi, IN
Spearheaded the brand’s full digital presence, managing content, design, video editing, and scheduling across Instagram, Facebook, and email platforms—resulting in a 62% increase in engagement within 8 months.• Built and managed an online community from the ground up, leading to a 40% growth in follower base and increased direct inbound leads from corporate and wedding clients.• Developed and implemented over 3 campaigns, aligning with seasonal trends, topical dates, and event-driven content to maintain consistent visibility in the Toronto catering market.• Launched the Christmas 2024 campaign, which generated a 3x spike in website traffic and led to major B2B conversions, including the University of Toronto, YorkU, RBC, and Torys LLP.• Directed all client communications—handling 200+ inquiries and executing 100+ personalised experiences—ensuring high client retention and satisfaction.• Produced and edited over 60+ social and promotional videos, increasing reel reach by 80% and doubling shares on brand channels. ManagedWebsite content and updates, ensuring alignment with campaign objectives and best practices for user experience.• Executed targeted email campaigns to a segmented list of 2,500+ clients and prospects, achieving 35%+ open rates and 18%+ click-through rates.
Education
Jagannath International Management School,Vasant Kunj
Bachelor's degree
2019 — 2021
Sadhu Vaswani International School - India
Higher secondary
St. Anthonys High School
74%
York University
Digital & Content Marketing
2022 — 2023
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