Shafiah Shaban
Sales Ops Lead @Haivision
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WORK HISTORY
Sales Ops Lead @Haivision
Montreal, QC, CA
EDUCATION
Texas State University
Bachelor of Arts, Economics
The American University in Cairo
Economics
Montreal College of Information Technology
Attestation of Collegial Studies, Information Technology/Networking/Technical Support
SKILLS
ABOUT SHAFIAH SHABAN
A highly competent, motivated and experienced Technical Inside Sales Specialist with exceptionally strong communication and customer engagement skills. Strong ability to explain and sell complex technical systems. Demonstrated solutions to clients in person and via web conference. Strong experience in selling video encoding/decoding systems, video asset management solutions, and local/cloud based video distribution systems. Studied IT Networking, Cloud infrastructure, virtualization and System Administration. Strong interest in cutting edge technology such as video encoding and distribution, AI, Big Data and IoT.CompetenciesComplex solutions sales and demonstration | Technical solutions design | Video encoding/Decoding knowledge | Internet Video Streaming, CDN | Direct solutions marketing (hunting)| Customer Engagement and Retention (farming)| Account Management | IT Networking, hardware and software knowledge| MS, OSX, Linux, Google, MS Office, Salesforce, PeopleSoft, etc
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