Shafi Ur Rahaman
Customer Success Manager @Gamify To Grow P Ltd
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WORK HISTORY
Customer Success Manager @Gamify To Grow P Ltd
Chennai, IN
Serve as the primary point of contact for customers across onboarding, adoption, support, and renewals, building trusted advisor relationships with customer stakeholders.Drive product adoption and customer outcomes by creating success plans and identifying upsell and cross-sell opportunities.Track and deliver on key CS metrics including adoption, retention, and customer satisfaction while refining processes for scalable customer engagement.
EDUCATION
Anna University Chennai
Bachelor of Engineering - BE, Computer Science
ABOUT SHAFI UR RAHAMAN
Customer Success Manager | Driving Product Adoption & Retention for SaaS Platforms | Ex-Google | Ex-ZoomInfo
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