Shafath Syed
Product Management | Enterprise and Consumer | SaaS | AI
- Role
- Director of Product Management at ServiceNow
- Location
- Sunnyvale, CA, US
- LinkedIn followers
- 500 followers
About Shafath Syed
Product management professional with consumer and enterprise experience at Adobe, Apple, Barnes & Noble, Microsoft and ServiceNow. Started two companies that delivered iOS, Android mobile apps. Drove product planning efforts beginning with product vision and defined product roadmaps to deliver over 60 products, apps, devices and cloud services internationally distributed in over 30 countries. Direct revenue responsibility for $130M product portfolio. Defined product positioning, product messaging, pricing and go-to-market strategies. Created strategies for user acquisition through direct sales, partnerships and channel resellers. Conducted competitive analysis and defined unique selling propositions.Led product management and product marketing teams. Proven ability to hire, inspire and support my teams to meet business objectives. Proven ability to work cross-functionally with engineering, marketing, sales and support organizations to manage product direction.Specialties include mobile app development for iOS and Android, Product management, product marketing, strategy development, user experience design, HTML5 and native mobile apps
Experience
Director of Product Management
Jan 2023 — Present · Santa Clara, CA, US
Lead outbound product management for ServiceNow Legal Service Delivery which is the leading enterprise workflow product for corporate legal departments.• Enable sales and solution consulting teams on how to sell to legal departments• Create thought leadership content and events• Define GTM strategies including product positioning, messaging, pricing, partnerships• Advise customers on technology adoption and change management
Education
UC San Diego
Cognitive Science
Skills
- Analytics
- Mobile Applications
- Product Development
- Web Applications
- Management
- Entrepreneurship
- Leadership
- Cross-Functional Team Leadership
- User Experience
- Strategy
- E-Commerce
- Mobile Devices
- Social Media
- Market Research
- Go-to-Market Strategy
- Product Marketing
- Start-Ups
- Product Management
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