Shae Rath
- Role
- Vice President - Customer Management at Firstsource
- Location
- Tulsa, OK, US
- LinkedIn followers
- 500 followers
Customer/Client ServiceView LinkedIn profile
About Shae Rath
Passionate about engaging with people; I love to chart their professional progression in…
Experience
Vice President - Customer Management
Aug 2020 — Present
Health Plans and Healthcare Services Business at Firstsource
Skills
- Process Improvement
- Customer Relationship Management (Crm)
- Call Center
- Process Management
- Cross-Functional Team Leadership
- Team Leadership
- Crm
- Service Delivery
- Performance Management
- Vendor Management
- Contact Centers
- Outsourcing
- Bpo
- Customer Retention
- Call Centers
- Telecommunications
- Customer Experience
- Management
- Workforce Management
- Call Center Development
- People Development
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