Shae Yates

Technical Delivery Manager @Loanlogics, Inc

Sebring, FL, US
MOBILE NUMBERS
+16•••••••06

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WORK HISTORY

Apr 2016 — Present

Technical Delivery Manager @Loanlogics, Inc

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EDUCATION

1993 — 1995

College of Business

Business Management

1989 — 1992

Loyola University New Orleans

Multicultural Literature

SKILLS

Project ManagementRelease ManagementOutsourcingSoftware DocumentationSdlcCustomer EngagementManagementEnterprise SoftwareEnterprise ArchitectureGovernanceBusiness Process ImprovementInformation TechnologyService DeliveryProject DeliveryBusiness AnalysisProgram ManagementIT OperationsIT ManagementInfrastructureSix SigmaBusiness ContinuityDisaster RecoveryTelecommunication ServicesVendor ManagementAgile Project ManagementIT Service ManagementChange ManagementProcess ImprovementIntegrationProject Portfolio ManagementStakeholder ManagementSoftware Project ManagementSystem DeploymentBusiness RequirementsServersItilOffshoringTeam ManagementVisioRequirements Analysis

ABOUT SHAE YATES

Highly professional with over ten years of expertise in making strategic data driven decisions using business, system, and process data. Successful manager of programs and projects with multiple competing demands Technology Infrastructure, Release and Deployment, Service Management, Application Lifecycle : Focus on Deployment/Implementation and Test Environments; Certified Scrum Master Corporate Real Estate: New Builds and Decommission of Infrastructure and Hardware Lean Six Sigma: Green Belt Certified, pending Black Belt Certification Process Engineering and Improvement : ITIL, ITSM, CMMI, PMM, Agile, BPM·Catalyst for change while garnering a holistic view of business strengths and weaknesses·Dependable and accurate in carrying out responsibilities to a successful conclusion ·Confident in highly complex situations ·Efficient and driven toward process strategy development·Meticulous communicator with excellent interpersonal and negotiation skills

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