Shae S.
CSM @ Topline Pro
- Role
- Customer Success Manager at Topline Pro
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
About Shae S.
I’ve always been passionate about people, problem-solving, and creating meaningful experiences. As a Customer Success Manager at Topline Pro, I get to bring that passion into the tech world, helping service based businesses grow using smart, AI powered tools.My background spans sales leadership and operations at Bluemercury and Amazon, where I focused on building customer loyalty, training teams, and improving processes. I thrive in fast-paced environments where empathy and execution go hand in hand.Outside of work, I’m a dog mom who loves a good book, quiet mornings with meditation, and being in nature, because balance fuels both creativity and resilience.If you’re into customer experience, tech that empowers people, or career journeys that break the mold let’s connect!
Experience
Customer Success Manager
Aug 2025 — Present · New York, NY, US
Education
CourseCareers
Technolgy sales
2025 — 2025
Southern New Hampshire University
Marketing
City Tech, CUNY
Marketing
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