Shadik Basha Sahib
TechLead for Exchange Onprem at LTI Mindtree
- Role
- Technical Lead at LTIMindtree
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Shadik Basha Sahib
Senior M365 and Cloud Engineer with over 15 years of experience supporting and delivering enterprise Microsoft environments across Exchange On-Premises, Hybrid, and Microsoft 365 platforms.I specialize in Exchange architecture, high availability (DAG), hybrid migrations, identity integration, and complex incident troubleshooting. Over the years, I’ve worked closely with global enterprise customers, owning Severity-A incidents, leading escalations, and ensuring service stability in business-critical environments.Alongside hands-on engineering, I enjoy mentoring engineers, conducting technical triage sessions, and creating practical SOPs and knowledge content that improve day-to-day operations. I’ve also worked on automation and Copilot Studio solutions to reduce manual effort and improve response consistency across support teams.I’m passionate about solving real-world problems in Microsoft 365 and hybrid environments, improving reliability, and helping teams grow through strong technical foundations and clear operational practices.
Experience
Technical Lead
Apr 2020 — Present · Hyderabad, IN
Education
Saraswati Vidyalaya
SSC
1995 — 2004
Pillais College of Science, Arts and Commerce
B.Sc.I.T, Information Technology
2006 — 2009
Tilak Education Societys College of Arts & Commerce Plot No 131 Sector 28 Vashi Navi Mumbai 400 705
HSC, Computer and Information Sciences, General
2004 — 2006
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