Shadei T.

WORK HISTORY

EDUCATION

SKILLS

ABOUT SHADEI T.

Hi! My name is Shadei, and I am a digital communications and community engagement professional currently pursuing a Master’s degree in Information Systems as I transition further into the technology field.I bring over six years of experience in social media marketing, community management, and digital content strategy, helping brands grow engaged audiences, strengthen their online presence, and use data-driven insights to improve messaging and customer experience across platforms including Instagram, Facebook, X (Twitter), and YouTube.Alongside my marketing background, I have developed a strong interest in the systems and technologies that power modern digital organizations. I am a Salesforce Certified Administrator and have expanded my technical knowledge through the Salesforce Marketing Cloud Engagement Foundations certification. As part of my graduate studies, I am also building foundational skills in areas such as information systems, databases, and Python.I’m particularly interested in the growing role of artificial intelligence in business and how professionals who can bridge the gap between technical teams and business stakeholders help organizations adopt new technologies more effectively. My goal is to combine my background in communications and marketing operations with technical knowledge in information systems, data, and AI-driven tools. Expertise Digital Marketing & Social Media Strategy Community & Customer Experience Management Social Insights & Performance Analysis Salesforce Administration & CRM Support Business Analysis & Process Improvement 🧠 Emerging Interest: Artificial Intelligence & Information Systems