Shadan S.
Customer Experience Ambassador @Flair Airlines
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WORK HISTORY
Customer Experience Ambassador @Flair Airlines
Edmonton International Airport, AB, CA
Providing Exceptional services to guests, ensuring a warm and welcoming atmosphere at the check- in counter.• Helping guests with the check -in process, including verifying reservations, sizing baggage, and answering general inquiries • Maintaining a cheerful demeanor, helping to create a joyful experience for all guests during the busy holiday season.• Staying active and on their feet, assisting gusts as needed, and adapting to changing situation quickly and effectively • Working closely with fellow team members to ensure efficient operations and support each other in delivering top -notch service.• Assisting in addressing guest concerns or questions with patience and positively, escalating issues to supervisors when necessary
EDUCATION
Sulaimani Polytechnic University (SPU)
Bachelor's degree, Technical Business Administration
American University of Iraq, Sulaimani
Master’s Degree, MBA
Elevate Aviation Learning Center ,Edmonton
Postgraduate Degree, Women's Employment Skills Training Program WEST
ABOUT SHADAN S.
Aviation passionate,Client Service Professional , Administrative ,Teaching and Training
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