Shadab Khan
Team Leader | Reliance Retail | Croma | Nokia | Nippon | CDIT
- Role
- Team Leader at Reliance Digital
- Location
- Aurangabad, MH, IN
- LinkedIn followers
- 500 followers
About Shadab Khan
Dynamic & results-oriented Retail Sales Professional with 8 Years of experience driving…
Experience
Team Leader
Mar 2022 — Present · Aurangabad, IN
Customer Service:• Ensure excellent customer service is provided at all times.• Address customer enquiries, complaints, & returns promptly and professionally. Sales & Profitability:• Assist in achiving sales target and KPIs for the department.• Monitor sales performance and suggest stratergies for improvement.• Implement promotion & merchandising strategies toboost sales. Staff Supervision & Training:• Support store manager in supervising, training, & developing staff.• Schedule & delegate tasks to team members, ensuring adequate coverage.• Provide feedback and coaching to improve staff performance. Loss Prevention:• Implement & enforce loss prevention policies to minimise shrinkage.• Moniter the department for tgeft & fraudulent activities.• Educate staff on loss prevention stratergies. Reporting & Analysis:• Assist in prepairing sales reports & analyzing department performance.• Trach key matrics & provide insights to the Store Manager.• Help identify data-driven decisions to optimise operations. Customer Relationship Management
Education
Dr. Babasaheb Ambedkar Marathwada University, Aurangabad
Bachelor of Commerce - BCom, Business, Management, Marketing, and Related Support Services
Symbiosis Institute of Management Studies
PGDM, Business, Management, Marketing, and Related Support Services
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