Shad Douglas

Experience

1. Chief Executive Officer Ai Transformation Solutions

   Xeedlyai

   Aug 2017 — Present · Sandy, UT, US

   At Xeedly, we’re not just building websites; we’re creating 24/7 AI agents that transform static sites into dynamic customer engagement hubs, helping businesses capture leads, answer questions, and book appointments—anytime, day or night. Whether it’s a friendly chatbot managing inquiries or automated systems boosting reviews and responses, Xeedly makes growth more effortless and exciting. Say goodbye to missed opportunities and hello to smarter, faster sales. Ready to turn your website into a powerhouse? Let’s talk (or chat, we’ve got bots for that)!The Speed-to-Response Opportunity: While your competitors debate whether to adopt AI, your customers are making purchase decisions in the time it takes to send a text. The brutal reality? 62% of companies never respond to customer inquiries at all, while the remaining few average 12+ hours when customers expect responses within 60 minutes. Meanwhile, businesses responding within one minute see 391% higher conversion rates than those taking an hour.The 85% Never-Return Rule: When prospects don\'t get immediate assistance, 85% never try again—they simply buy from whoever responds first.The 391% Speed Advantage: Companies responding to leads within 1 minute achieve 391% more conversions than those responding within 1 hour.The 25-95% Retention Multiplier: Just a 5% improvement in customer retention drives 25-95% profit increases, while repeat customers spend 67% more per transaction.The $136 Billion Churn Crisis: Poor response times alone cost U.S. businesses $136 billion annually in lost customers who simply walked away.The 317% AI ROI Reality: Businesses implementing AI automation achieve median ROI within 5.2 months, then sustain 317% annual returns through productivity gains that free human talent for strategic work.

Education

• Brigham Young University

  Korean Language and Literature

  1994 — 1996

• University of Utah

  Marketing & Advertising, Psychology Minor

  1996 — 1998

Skills

• Product Marketing
• Social Media Marketing
• Strategic Partnerships
• Pricing
• Sales Operations
• Business Planning
• Customer Service
• Crm
• Cross-Functional Team Leadership
• Retail
• B2b
• Marketing Strategy
• Income Statement
• Strategy
• Competitive Analysis
• Contract Negotiation
• Selling
• Start-Ups
• Team Building
• Management
• Business Development
• Marketing
• Leadership
• Key Account Management
• Team Leadership
• P&L Management
• Purchasing
• Strategic Planning
• Marketing Communications
• Direct Sales
• Product Development
• Market Planning
• Business Strategy
• New Business Development
• Sales Management
• Online Advertising
• Budgets
• Sales Process
• Forecasting
• Account Management