Shachi Champaneri
Solutions Engineer at incident.io š„
- Role
- Solutions Engineer at incident.io
- Location
- San Francisco, CA, US
- LinkedIn followers
- 500 followers
About Shachi Champaneri
Iām a Solutions Engineer passionate about building trust with customers by deeply understanding their challenges and being a true technical partner. I thrive in roles where I can own every part of the deal cycle ā from early discovery to technical validation to post-sale success ā while working with a wide range of customer types, from hands-on engineers to executive stakeholders.I specialize in translating complex workflows into clear, valuable solutions, leading engaging demos, and driving technical conversations that build confidence. My approach is collaborative, empathetic, and focused on making sure customers feel heard, understood, and supported throughout their journey.At the heart of it, I love solving real problems, fostering strong customer relationships, and bringing calm clarity to complex technical sales.
Experience
Solutions Engineer
Aug 2025 ā Present Ā· San Francisco, CA, US
Education
University of California, Davis
Bachelor's degree, Computer Science
2017
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