Shabz Faruk

Education Specialist @Microsoft

GB

As an Education Specialist, I advance my knowledge of Microsoft\'s products within the market to promote brand awareness and grow sales pipelines.\\\\nI develop relationships with decision-makers in educational institutions throughout every stage of product sales for net-new and repeat revenue.\\\\nOn a weekly basis I create and position product offerings and cross-platform ecosystem integrations through selling motions, direct partnerships, and aligning value propositions of hardware, software, and cloud solutions to increase customers\' utilizations; proactively learning of changes with the environment and COVID-19 circumstances that would affect the education system.\\\\n\\\\nI also monitor and update our Customer Relation Management (CRM) systems and tools to ensure timely updates related to ongoing customer journeys.\\\\nFurthermore, I help customers maximise the value of their investment in Microsoft solutions, through conducting demonstrations to showcase additional products and cloud services. I also work closely with the Training team to answer customer queries.\\\\n \\\\n\\\\n \\\\n \\\\n\\\\n \\\\n

Verulam School

GCSE, GCSE, 7 A*-C grades

Westminster Business School

Accountancy, Accounting

Oaklands College

High School Diploma, Business Administration and Management, General, DMM