Shabrina Brice
Sales Engineer | Solutions Engineer
- Role
- Patient Service Representative at Amerisourcebergen
- Location
- Rock Hill, SC, US
- LinkedIn followers
- 500 followers
About Shabrina Brice
Dedicated and motivated Sales Engineer with experience in customer service, utilizing…
Experience
Patient Service Representative
Oct 2018 — Present · Fort Mill, SC, US
Consistently ranked in the top 25% of performers at AmerisoureBergen, demonstrating exceptional productivity and delivering excellent customer service Analyze patients insurance and demographics to determine if their income is below or exceeds the 5% poverty level Exercise judgment within defined standard operating procedures to determine appropriate action Grow sales by 35% using Salesforce to deliver personalized interactions, resolve issues, and build long-lasting relationships Utilize communication tools to collect information from the customers, providers and patients resulting in 75% increase of patients being approved for the program Communicate and show empathy to 25 patients, 15 insurance companies, and 10 healthcare providers daily
Education
York Technical College
Certified Patient Care Technician
Lancaster High School
High School Diploma
University of South Carolina Lancaster
Bachelor's Science
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