Shabnam Safari
Senior Business Analyst @Government of Nova Scotia
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WORK HISTORY
Senior Business Analyst @Government of Nova Scotia
Halifax, NS, CA
Cyber Security and Digital Solutions Department l Land Modernization
EDUCATION
Shariaty Technical and Vocational University
Associate's degree, Graphic Design
Universiti Teknologi MARA
Bachelor of Design (B.Des.), Graphic Design
SKILLS
ABOUT SHABNAM SAFARI
Senior Service Designer and UX Leader with extensive experience driving human-centered digital transformation across complex organizational environments. Recognized for accountability, clear communication, and collaborative leadership, with a strong ability to build trust and alignment across diverse teams.Skilled in research, journey mapping, service blueprinting, and cross-functional collaboration, delivering accessible, secure, and scalable digital services. Advanced in AI-enhanced UX and service design workflows, including insight synthesis, rapid prototyping, and strategic decision-making. Proven ability to work effectively across policy, product,cybersecurity, and technical teams, navigating ambiguity with clarity and care to improve user and organizational outcomes.
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