Shabnam Rani

Business Analyst | Insurance & Risk Domain | SQL, Python, Power BI, Tableau | Driving Digital Transformation, Process Optimization & Data-Driven Decisions | Agile & UAT Expert

Role: Business Analyst at S&P Global
Location: Fremont, CA, US
LinkedIn followers: 500 followers

General Business & ManagementView LinkedIn profile

About Shabnam Rani

Driven Business Analyst with 4+ years of experience specializing in insurance and risk…

Experience

Business Analyst
S&P Global
Jan 2025 — Present
Collaborated with stakeholders across underwriting and claims to gather business requirements and translated them into detailed BRD, FRD, and SRS documents, reducing manual processing time by 25%. Conducted GAP and risk analysis for migrating legacy insurance systems to a cloud-based platform, resulting in a 22% reduction in manual reconciliation tasks. Collaborated with product owners and developers in Agile sprints to create detailed user stories and acceptance criteria, tracked via Jira for traceability and sprint planning. Designed interactive Power BI dashboards to visualize loss ratios, customer churn, claims processing KPIs and policy coverage gaps, enabling executive-level decisions that improved customer retention by 15%. Built SQL queries to extract claims and policy data for ad-hoc reporting and deep-dive analysis, identifying discrepancies that led to a 12% improvement in claims adjudication accuracy. Supported UAT by developing test scenarios, coordinating with QA, logging defects in HP Quality Center, and validating business requirements against test outcomes. Utilized Microsoft Visio and Excel to model current vs. future state workflows to streamline auto claims workflows, cutting average cycle time by 18% through automation recommendations.

Contact information

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Current company

S&P Global

Financial Services · 10K employees · Founded 1860 · 55 Water Street, New York, NY, 10041, US

S&P Global (NYSE: SPGI) enables businesses, governments, and individuals with trusted data, expertise and technology to make decisions with conviction. We are Advancing Essential Intelligence through world-leading benchmarks, data, and insights that customers need in order to plan confidently, act decisively, and thrive economically in a rapidly changing global landscape.   From helping our customers assess new investments across the capital and commodities markets to guiding them through the energy expansion, acceleration of artificial intelligence, and evolution of public and private markets, we enable the world's leading organizations to unlock opportunities, solve challenges, and plan for tomorrow – today. Learn more at www.spglobal.com. Recruitment Fraud Alert: If you receive an email from a https://www.linkedin.com/redir/suspicious-page?url=spglobalind%2ecom domain or any other regionally based domains, it is a scam and should be reported to r••••••••@spglobal.com. S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, “pre-employment training” or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here: https://www.spglobal.com/content/dam/spglobal/corporate/en/documents/careers/Corp_0525-Recruitment-Fraud-Alert.pdf

spglobal.com

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