I have over 10 years of experience in brand reputation management, project management, team management, client and vendor management, customer relationship management, reputation risk management, crisis management, social media intelligence, and competition analysis and benchmarking. Proficient at both writing and editing articles. Leverage insights derived via social media conversations to create insightful reports and help improve services and change customer perception.
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Shabina Shaikh — Sr Manager at HDFC Bank in Mumbai, IN | Unifers