Shabil Paravatty

Cstm @Ocado Logistics

Luton, GB

Experienced in managing customer queries, addressing concerns, and providing effective resolutions to ensure high satisfaction levels. • Strong verbal and written communication skills to clearly convey information and maintain a professional tone when interacting with customers.• Comfortable working in dynamic, fast-paced environments while maintaining focus and delivering consistent results.• Familiar with using systems and tools to process orders, track logistics, and provide real-time updates to customers.