Shabana Dagia

Head of Mena Cssf Governance, Accountability, and Delivery @Foreign, Commonwealth and Development Office

Leicester, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jan 2024 — Present

Head of Mena Cssf Governance, Accountability, and Delivery @Foreign, Commonwealth and Development Office

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London, GB

EDUCATION

N/A

FCDO

Emerging Leaders’ Programme

N/A

CIPD Qualifications

CIPD Certificate in HR Management, Human Resources Management and Services

N/A

Chichester

Civil Service Organisational Development & Design Practitioner Programme

N/A

City & Guilds

Level 4 Diploma in Operational Delivery (Management)

N/A

De Montfort University

Postgraduate Degree

N/A

University of Chichester - Civil Service HR

Organisation Development & Design Practitioner Level Programme, HR Organisation Development & Design

N/A

City & Guilds Level 4

Operational Delivery Management, Leadership & Management

N/A

De Montfort University

Bachelor of Science

2007 — 2008

De Montfort University

Post Graduate Diploma in Law, Law

1998 — 2001

De Montfort University

Bachelor of Science (BSc), Management Science

N/A

APM

Project Fundamentals Qualification

N/A

HM Revenue & Customs

HR Business Partnering Development Programme (CPD)

SKILLS

Management ConsultingCustomer ServiceMicrosoft ExcelPowerpointOperations ManagementMicrosoft OfficeQualitative ResearchProgram ManagementProject ManagementChange ManagementManagementQuantitative AnalyticsMicrosoft WordQuality Management

ABOUT SHABANA DAGIA

As a Management Information Change Governance Lead at HM Revenue & Customs (HMRC), I impact, monitor, and report on projects that relate to or influence the availability of management information for customer compliance processes. I have over 17 years of experience in various roles at HMRC, including Team Leader, Business Manager, Technical Support Tax Inspector, Resourcing Project Manager, and HR Business Partner.I leverage my analytical and communication skills, as well as my proficiency with 0365 applications, to build and maintain relationships with stakeholders across HMRC and deliver results in digital, IT, or transformation systems. I also provide expert consultancy and research on organisation development and design (OD & D) interventions, creating inclusive culture, and implementing operating models and new organisation design. I am passionate about equality, diversity, and inclusion (EDI) and have received recognition for my contributions to the Respect at Work progress report. I am currently pursuing a CIPD Certificate in HR Management to further enhance my HR knowledge and skills.

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Shabana Dagia — Head of Mena Cssf Governance, Accountability, and Delivery at Foreign, Commonwealth and Development Office in Leicester, GB | Unifers