Shaahid Mohamed
Business Analyst / Licensing Consultant at Infosys
- Role
- Business Analyst Licensing Consultant at Infosys
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Shaahid Mohamed
A seasoned Business Analyst and Licensing Associate with a demonstrated history of…
Experience
Business Analyst Licensing Consultant
Sep 2019 — Present
Analyzed and interpreted business requirements using Microsoft project, to identify opportunities for improvement and make data-driven recommendations.Collaborated with cross-functional teams to gather and analyze data, facilitating efficient decision-making.Conducted in-depth analysis of business processes to identify gaps, risks and opportunities, resulting in increased efficiency and profitability.Developed comprehensive reports and presentations using Microsoft project, communicating complex business insights to stakeholders.Utilized project management tools and techniques to streamline processes, improve productivity, and drive successful project outcomes.Utilize expertise in Cisco Salesforce tool to manage software license issues encountered by clients.Provide exceptional customer support by responding to queries and addressing concerns promptly and effectively.Ensure uninterrupted business operations for clients by extending and renewing software licenses in a timely manner.Collaborate with internal teams to resolve complex licensing issues and provide optimal solutions to clients.Maintain accurate and up-to-date records of licensing activities and communicate effectively with clients regarding license status updates.Continuously stay up-to-date with industry trends and changes in licensing regulations to provide cutting-edge solutions to clients.
Education
INDIAN MARITIME UNIVERSITY
MBA - Master of Business Administration
2012 — 2014
The Delta Study
Commerce
1998 — 2009
Chinmaya Vidhyapeet, Warriam Road, Eranakulam- 682016
BBM - Bachelor of Business Management
2009 — 2012
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.