Siddhant Govil
IT Operations Analyst
- Role
- IT Operations Analyst at New York Ehealth Collaborative
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
About Siddhant Govil
Graduate from the University at Buffalo with a Bachelor of Science in Computer…
Experience
IT Operations Analyst
New York Ehealth Collaborative
Aug 2022 — Present · New York, NY, US
Administered on-premises Active Directory and Azure Active Directory, integrating directories and optimizing user access and security. Achieved a 90% reduction in unauthorized access and streamlined user access across enterprise technologies. Provisioned and managed Identify Access Management (IAM) in enterprise cloud applications.• Optimized and managed the Office 365 environment by automating administrative tasks with PowerShell scripts, streamlining exchange/data management through retention policies, and boosting tool adoption by 35% via targeted user training, resulting in a 20% reduction in administrative overhead.• Managed Jira, Confluence, Bitbucket, and Jira Software by configuring workflows, refining change processes, and overseeing user permissions. Enhanced team productivity by 40% and strengthened system security.• Utilized Intune, Microsoft Defender, and Microsoft Entra/Azure Active Directory to configure security and compliance policies aligned with HITRUST. Enhanced endpoint protection and overall security posture.• Updated and maintained the PHI/PII database using IBM Inspector, preventing data errors and overlays in statewide HIE exchanges. Improved data accuracy and compliance with privacy regulations.• Resolved Level 1 and Level 2 issues by collaborating with Infrastructure, DevOps, Application teams, and the Department of Health. Coordinated with vendors and customers for efficient issue resolution and high service levels.• Led cross-department IT projects by coordinating resources, aligning project goals, and facilitating inter-departmental collaboration. Ensured timely project delivery and successful outcomes.
Education
University at Buffalo
Bachelor's degree
2015 — 2019
Brooklyn Technical High School
Electro-Mechanical Engineering
2011 — 2015
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