Shadi H.
General Manager | Team Builder | Driving Digital Retail & Used Car Performance
- Role
- Director of Operations General Manager at Volkswagen
- Location
- New Market, MD, US
- LinkedIn followers
- 500 followers
About Shadi H.
Core Strengths • High CSI & Customer Experience Execution • Team Development & Sales Coaching • Inventory & Used Car Performance Strategy • OEM Program Compliance (Ford Smart VICP, Lincoln Commitment) • Digital Retailing & CRM Accountability • Advertising & Marketing Oversight Skilled in Customer Service, Sales, Business Development, Customer Satisfaction, and Sales Operations. Strong sales professional with a Bachelor’s Degree focused in Business, Management, Marketing, and Related Support Services from University of Maryland College Park. SALES-SERVICE and PARTS I’ve got it covered! • Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. exceptional analytical and problem-solving skills with the ability to successfully manage diverse teams within the store. • proficient with automotive tools: Reynolds DMS, CRM, Vauto, Xtime, website etc. • Strong Desking, CRM, and Closing Skills • Strong Knowledge of Finance and Aftermarket.
Experience
Director of Operations General Manager
Aug 2025 — Present · US
Education
University of Maryland College Park
Bachelor’s Degree
1997 — 2001
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