Susan Graham Goodrich
VP, Success Services @Ellucian
Port Orange, FL, US
EMAILS
s••••••••@ellucian.com
MOBILE NUMBERS
+14•••••••00
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WORK HISTORY
Jul 2025 — Present
VP, Success Services @Ellucian
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EDUCATION
N/A
Daytona State College
Bachelor of Applied Science - BASc, Business Administration and Management, General
N/A
Florida State University
Criminology, major
N/A
Daytona State College
Associate of Arts - AA, Pre-Law, General
SKILLS
AnalysisSoftware Development Life Cycle (Sdlc)Business ProcessMicrosoft Sql ServerEnterprise SoftwareIT Service ManagementChange ManagementDatabasesSqlVisioQlikviewIT StrategyProgram ManagementIntegrationProject Portfolio ManagementOpenairSoftware DevelopmentData AnalysisAgile MethodologiesCrystal ReportsManagementTeam BuildingSharepointTrainingSoftware DesignRequirements GatheringSoftware Project ManagementCrmItilGovernmentProduct ManagementProfessional ServicesBusiness Process ImprovementCustomer ServiceBusiness AnalysisAccessSoftware ImplementationOracleRequirements AnalysisProcess Improvement
ABOUT SUSAN GRAHAM GOODRICH
Proven software implementation services leader with 20+ years experience working in public safety, corrections, justice, public administration, and higher education industries with primary focus on: software design, project & program management, software implementation, professional services, and SaaS solutions.
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