Steven Garcia

About Steven Garcia

I am a Rooms Division Professional with over 10 years in Hospitality and four years of Management experience in Luxury Hotels. My career steams from years of providing memorable guest experiences and developing effective strategies to boots the revenue in the roos division.I have a strong sense of commitment towards the achievement of goals for the organization and the quality of its services to all clients through an easy relationship. I consider myself a proactive person, responsible, methodical, with initiative and leadership skills. Able to work under pressure and as part of a team. Passionate about traveling, especially when it means meeting people from different cultures.My Skills set Includes:Superior Customer Service & Guest Experience Management | Organizational & Administrative Skills | Sales & Up selling | Exceptional Interpersonal Skills | Strong Communication Skills | Decision-making | Collaborative Mindset | Supervisory Skills | Training | Excellent Stakeholder Management | Multitasking | Adaptability | Innovation & Creativity | Billingual fluency.

Experience

1. Guest Services Manager

   Four Seasons

   Jul 2023 — Present · Miami, FL, US

Education

• Universidad Latina de Costa Rica

  Bachelor's degree, Business Administration and Management, General

  2005 — 2008