Santosh Gaikwad
A Thought Leader | AI Platform Engineering Lead | Building AI Platform and Products That Delight Customers | Shifting Philosophy from MVP to MLP (Must Lovable Products)
- Role
- Executive Director - Artificial Intelligence Platform Engineering Lead at JPMorganChase
- Location
- Wilmington, DE, US
- LinkedIn followers
- 500 followers
About Santosh Gaikwad
Head for credit card payments, delivered transformation of decade-old legacy payment processes into next-gen applications using cloud and data engineering platforms. Improved efficiency for over 20 million payments processed each month of over 4 billion dollars in-total- Executed a real time EasyPay offering for customers during Point-Of-Sale check-out of airline tickets on Frontier Airline’s (partner) website giving over 50 million dollars revenue opportunity per year for the bank- Developed a chatbot using AWS Lex v1.0 intents and fulfillments for quick access to useful and critical information for teams and business members- Led the delivery of enterprise engines from the ground up for over 700 different types of letters and 150 different types of emails to all credit card customers. The system sent over 2 billion emails, over 200 million customer letters till date and over 50 million account related TEXT messages each month- Over a decade, delivered many partner acquisitions and huge data conversion projects for acquiring new portfolios with millions of new accounts- As a Head of Marketing Technology team architected and delivered intelligent automation systems for managing Know Your Customers (KYC), FICO score updates, score notifications and web and mobile development- Got motivated and learnt the data science and machine learning with over 400 hours of study. Executed a few data science projects using sci-kit learn framework (NumPy, Pandas, MatPlotLib, Plotly) and Jupyter notebook to analyze the effectiveness of letters engine- Data visualization of payment patterns for better understanding of trends- Partner with product owners to define technology strategies and roadmaps- Technical Leadership and guidance for teams to build very high-quality products- A detailed oriented technologist with hands on experience in architecting, designing and building large scale applications- Skilled architect in Big Data technologies using Hadoop on Cloudera platform to help solve business challenges- Over a decade of experience in OLTP, OLAP, Data Engineering and huge data warehousing projects using ETL tools to manage and process terabyte size data warehouses.
Experience
Executive Director - Artificial Intelligence Platform Engineering Lead
May 2022 — Present · Wilmington, DE, US
InfiniteAI (formerly OmniAI) is a unified cross-LOB AI/ML platform on public cloud (AWS). Adoption: projects, cloud resources, data scientists, 800+ daily notebooks launches, monthly EMR clusters launches, models in model repository and growing. It\'s one of the unique designs in the world architected as multi-tenant with the intent to maximize the resource utilization on the cloud and less maintenance hassle in the long term.I am leading a team of brilliant AI Engineering Champions for building a Managed Infrastructure Provisioning Platform (MIPP). It is used for onboarding new tenants into the AWS ecosystem for machine learning and data science work. MIPP paves resources using fully automated solution to setup AI/ML ecosystem. Our primary consumers are the thousands of data scientists across JPMorgan Chase in all the LOBs. Currently I am leading efforts for expanding the InfiniteAI platform to enable multi-cloud by integrating with Microsoft Azure to bring OpenAI Large Language Model capabilities to the platform.
Education
Shivaji University
Bachelor of Engineering (B.E.)
1993 — 1997
MIT Sloan Executive Education
Machine Learning: From Data to Decisions, Data Science and Machine Learning
Welingkar Institute of Management
Post Graduate Advanced Diploma in Entrepreneurship Management
2003 — 2004
Center for Development of Advanced Computing
Post Graduate Diploma in Advanced Computing, Advanced Computing
1998 — 1999
Skills
- Software Project Management
- System Architecture
- Software Design
- Software Development
- Performance Tuning
- Data Modeling
- Team Leadership
- Designing
- Extract, Transform, Load (Etl)
- Requirements Analysis
- Data Integration
- Agile Methodologies
- Etl
- Enterprise Software
- Enterprise Architecture
- Integration
- Business Intelligence
- Sdlc
- Solution Architecture
- Software Development Life Cycle (Sdlc)
- Hadoop
- IT Strategy
- Data Warehousing
- Consulting
- Strategic Leadership
- Technology Management
- Databases
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