Sarah Filicetti

About Sarah Filicetti

I’m a senior project and program manager who specializes in delivering complex, global initiatives at the intersection of marketing, technology, and operational resilience.Over the past decade, I’ve led high-visibility programs for organizations like Microsoft, Meta, and Samsung, partnering across brand, creative, digital, product, risk, and operations teams to turn strategy into execution. My work spans global marketing portfolios, multi-region go-to-market efforts, enterprise-scale process design, and resilience programs that help organizations operate confidently in uncertainty.I’m known for bringing clarity to complexity. That means building delivery frameworks that scale, anticipating risks before they become blockers, aligning stakeholders across time zones, and giving leaders the visibility they need to make informed decisions. I’m equally comfortable driving a fast-moving global marketing launch as I am designing continuity plans, running scenario exercises, or embedding resilience into day-to-day operations.What sets me apart is my ability to connect dots that don’t always sit next to each other: creative and compliance, speed and stability, innovation and risk. I thrive in environments where priorities shift, ambiguity is constant, and strong execution matters.Core focus areas:• Global program and portfolio management• Marketing operations and delivery• Enterprise and operational resilience• Cross-functional and executive stakeholder leadership• Risk-aware, scalable process designIf you’re building global programs that need to move fast, hold up under pressure, and actually land, I’d love to connect.

Experience

1. Project Manager, Business Resilience

   Microsoft

   Sep 2023 — Present

   Lead global business resilience initiatives for HR services, aligning continuity, recovery, and crisis response planning with enterprise risk and regulatory standards.Conduct business impact analyses and risk assessments across global HR systems and service delivery models, identifying critical dependencies and recovery priorities.Design scalable continuity frameworks, training programs, and recovery exercises to strengthen organizational readiness across regions.Partner with senior HR, Risk, and Compliance leaders to integrate resilience into strategic planning and operational decision-making.Manage global projects end-to-end, including timelines, dependencies, stakeholder communications, and executive reporting.Develop metrics and dashboards to track resilience posture, readiness gaps, and remediation progress.

Education

• Washington State University

  Bachelor's Degree, Business Marketing

  2004 — 2008

Skills

• Salesforce.com
• Social Media
• Microsoft Word
• Event Planning
• Facebook
• Marketing
• Social Media Marketing
• Microsoft Excel
• Marketing Communications
• Sales
• New Business Development
• Advertising
• Selling
• Marketing Strategy
• Event Management
• Online Advertising
• Email Marketing
• Online Marketing
• Market Research
• Social Networking
• SEO
• Leadership
• Customer Service
• Account Management
• Digital Media
• Twitter
• Public Relations
• Digital Marketing
• Direct Mail