Seyi Omoniyi
Head, Branch Services Standards and Improvement @Union Bank of Nigeria
Signup · Get unlimited contacts
WORK HISTORY
Head, Branch Services Standards and Improvement @Union Bank of Nigeria
Developed, implemented, and oversaw the bank\'s operational standards and policies for the Branch Network and Cash Management Department, ensuring strict adherence to industry regulations, internal controls, and governance. Monitored compliance through reviews, implementing corrective actions as needed. Created monthly performance scorecards and exception dashboards to ensure service focus and operational efficiency across all retail units. Maintained current knowledge of regulatory changes to mitigate compliance risks.Drove innovation and digital transformation by championing automation, data analytics, robotic process automation (RPA), and AI within retail operations. Led initiatives to streamline workflows, reduce manual intervention, and improve accuracy. Managed the successful implementation of new solutions in collaboration with IT and external vendors.Enhanced operational efficiency through continuous improvement programs. Regularly assessed workflows to identify opportunities for reducing costs, improving service turnaround, and optimizing resource utilization. Established and tracked KPIs to measure improvement effectiveness, reporting results to the Head of Retail Operations.Fostered strong collaboration with regional heads, cash management, risk, compliance, audit, and IT to ensure standards and innovations met all regulatory and security requirements. Built key relationships with external stakeholders, including regulators and vendors.Led and developed the Standards and Innovation Unit, setting clear performance expectations, providing feedback, and conducting appraisals. Cultivated a team environment focused on creative thinking, innovation, and continuous learning.
EDUCATION
University of Ilorin, Nigeria
Bachelor of Science (B.Sc.), Geological and Earth Sciences/Geosciences
Federal Govt. College Ilorin
High School Certificate, Natural Sciences
SKILLS
ABOUT SEYI OMONIYI
With over a decade of experience in financial services, my focus lies in transforming operational processes through innovative technologies. At Union Bank of Nigeria, I lead efforts to integrate automation, data analytics, and AI-driven solutions to enhance efficiency, compliance, and service delivery across various operational functions. My work emphasizes regulatory adherence, robust governance, and leveraging emerging technologies to optimize banking operations. Passionate about creating impactful solutions, I collaborate with teams to drive customer satisfaction and deliver measurable results that align with organizational goals.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.