Chandu Sevinni
Techincal Support Storage Engineer || VMAX & PMAX | Azure and Oracle Cloud Certified | Major Incident Management | ServiceNow | ITIL | Networking
- Role
- Techincal Support Engineer Storage Administrator in Dell Emc at Wipro
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Chandu Sevinni
I have 2+ years of experience in a Major Incident Management role. I handle high-priority incidents (P1/P2) by prioritizing them based on business impact and urgency. I assign the right Infrastructure/SAP technical teams and ensure smooth coordination with users for quick resolution. I lead bridge calls for real-time collaboration and keep stakeholders informed with timely updates. I follow escalation procedures when needed to speed up resolutions. After the incident is resolved, I create problem tickets to identify the root cause and help implement preventive actions.Technical Skills:Incident Management: ITIL, ServiceNow, Incident Handling, Bridge Call, Root Cause Analysis, Escalation Management, Daily Reporting.Infrastructure Skills: Microsoft Azure, Networking, SQL, Storage and Backup.Productivity Tools: Microsoft Word, Excel, PowerPoint
Experience
Techincal Support Engineer Storage Administrator in Dell Emc
Sep 2025 — Present · Bengaluru, IN
Education
Sri Venkateswara University
Bachelor of Science - BSc, Computer Science
Sri Vivekananda Junior College, Chittoor
MPC
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.