Setrak Haroutounian
Regional Manager, Partner Success | CS | EdTech
- Role
- Regional Manager, Partner Success at Curriculum Associates
- Location
- Pittsburgh, PA, US
- LinkedIn followers
- 500 followers
About Setrak Haroutounian
Regional Manager, Partner (Customer) Success at Curriculum Associates, leading a team of CSMs across the Mid-Atlantic and overseeing a multi-million-dollar recurring revenue portfolio (~$25M+) in ARR spanning Enterprise to SMB partners.I align customer outcomes with business outcomes, driving retention, expansion, and executive engagement while ensuring measurable impact for the organizations we serve.My approach blends mission and metrics: disciplined forecasting, cross-functional alignment, and coaching CSMs to operate as strategic advisors. I believe strong partnerships rooted in customer goals — and supported by great products — drive renewal strategy and long-term growth for both the customer and the business.Passionate about building accountable, high-performing teams and elevating Customer Success from reactive support to strategic revenue partner.
Experience
Regional Manager, Partner Success
Aug 2025 — Present
Education
University of Pittsburgh
Doctor of Education - EdD, Educational Leadership
2020 — 2020
University of Missouri-Kansas City
Bachelor of Arts (B.A.), Secondary Education and Teaching - Social Sciences
University of Michigan
Master of Arts (M.A.), Educational Studies - Leadership & Policy
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