Seth Williams
Apple Support College Advisor | Computer Science @ North Carolina Agricultural and Technical State University
- Role
- Apple Support College Advisor at Apple
- Location
- Charlotte, NC, US
- LinkedIn followers
- 500 followers
About Seth Williams
Hi, my name is Seth, and I’m a sophomore Computer Science major. I’m pursuing this degree…
Experience
Apple Support College Advisor
Aug 2025 — Present
Developed strong communication and problem-solving skills while representing Apple’s brand with professionalism.• Delivered technical support to Apple customers across iOS, macOS, and hardware products, consistently achieving over 90% customer satisfaction• Handled an average of 20+ support cases daily, ensuring efficient troubleshooting and issue resolution.• Collaborated with team members and Apple’s knowledge base to provide accurate, timely solutions.
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