Sethupathi Natarajan

About Sethupathi Natarajan

Dynamic result oriented Program Management Professional with over 25 years of experience in software industry and 20 years of proven expertise in portfolio/program management and over 15 years of resource management experience in delivering complex strategic initiatives with bottom line results.* Proven experience in driving the delivery of high-quality programs in a fast-paced agile or waterfall environment from strategy, roadmap, product requirements, architecture, design, development and testing to release of Cloud/SaaS based Agentic AI, AI/ML, Network/Cyber Security (Zscaler/SonicWall), Big Data / Data Engineering, Data Analytics, Digital Payments (PayPal), Retail, eCommerce, Banking, Lending, Insurance, CRM and Manufacturing products.* Extensive experience in governance and hands-on delivery of multiple large-scale strategic programs simultaneously in matrix organizations with cross functional teams, multiple vendors and offshore teams * Thorough knowledge of architectural design and technical implementations of large scale transaction processing internet applications including setup of the infrastructure to handle millions of transactions a day* Proven expertise in leading a team of program/project managers and Proficient in setting up PMO, establishing program management processes, methodologies and metrics. Collaboratively liaison with senior leadership team and stakeholders to ensure business goals are met, formulate execution strategy and resolve conflicting priorities* Independent judgment and mature decision-making skills to deal with projects that often have enterprise-wide scope and may have significant financial and compliance impacts. Display strong problem-solving, negotiation and decision-making skills to influence management, internal and external partners. Defines, analyses OKR’s/KPI’s and act on it.* Expert in handling PMO activities including providing ROM, Business Case, CBA, Estimation and Budgeting, Funding requests, weekly dashboard and financial reports to executive management.* Expert in Jira, Confluence, Jira Portfolio, Jira Align, Aha, MS Office (Excel, PowerPoint, Word, Visio etc.), MS Project, Rally, Clear Quest, SharePoint, Wiki, Clarity, Smartsheet, BigPicture* Technology: Cloud/SaaS technologies, C,C++, Java, Python, HTML5, Apache, NGINX, Spark, Neo4j, Maven, RedHat, CentOS, Mesos, Salt stack, Puppet, SQL/NoSQL, Big Data, Casandra, Hadoop, MongoDB, AWS/Azure, Elastic Search, S3, EC2, CDN, Rest API, F5, LAMBDA, Docker, Kubernetes, REDSHIFT, MAP Reduce, MS SQL Server, Oracle, API Gateway, etc

Experience

1. Principal Technical Program Manager

   Zscaler

   Jan 2025 — Present · San Jose, CA, US

   Managing Zscaler portfolio of programs to transform Zscaler cloud security platform into a single unified Zero Trust SASE platform experience that includes Multi-Agent Agentic AI system, Experience Center platform (the next generation console, single pane of glass user experience), Highly granular RBAC framework, One API / Unified API platform etc for Zscaler customers.* Integrated Zscaler’s Internet Access, SaaS security, Private Application Security, Digital Experience Management, Unified Identity and End point Management into a unified SSE platform experience with common administration, policy frameworks and unified analytics.* Fully leverage Agentic AI, enhancing the productivity and experience of customers. Manage research and development initiatives to advance the state-of-the-art in complex multi-agent AI systems that can effectively understand, reason about, and execute professional services workflows at enterprise scale.* Accountable for operational excellence, budget management, employee development and engagement, workforce management & organizational communication for a 500+ member team and working across 21 engineering teams.* Portfolio execution teams include Engineering/Product/NPI/Customer Success/Compliance/Tech pubs/Finance/Sales/Sales Engineering/Legal.* Seasoned in creating, participating, and contributing to C-level discussions/communications includes monthly/quarterly business reviews.* Established trusting relationships with various IT and business leadership teams and worked collaboratively to create roadmaps, prioritize business needs, gain alignment, adapt to changing priorities and resolve conflicts.

Education

• Anna University Chennai

  Master of Computer Applications - MCA, Computer Science

• Madurai Kamaraj University (MKU)

  Bachelors, Computer Science

Skills

• Project Management Office (Pmo)
• Strategy
• E-Commerce
• Cloud Computing
• Software Project Management
• Crm
• Team Management
• Sdlc
• Vendor Management
• Saas
• Agile & Waterfall Methodologies
• Sharepoint
• Strategic Planning
• Program Management
• Agile Methodologies
• Management
• Microsoft Project
• Ms Project
• Cross-Functional Team Leadership
• Software Development
• Scrum
• Pmo
• Leadership
• Governance
• Portfolio Management
• Project Management
• Software Development Life Cycle (Sdlc)