Seth Thoma
Technical Support Engineer @PowerSchool
Signup · Get unlimited contacts
WORK HISTORY
Technical Support Engineer @PowerSchool
Consult clients on their school enrollment software, helping them develop and maintain online forms that properly communicate with complex Student Information System databases via API. Consult with developers to explain software errors or to recommend changes to software to better serve PreK-12 clients. Provide application support relating to software functionality, incident resolution and systems configuration, case escalations, phone, email and chat. Recognize both basic…
EDUCATION
Paradise Valley Community College
None, Networking Technology, N/A
ABOUT SETH THOMA
As a Technical Support Engineer at PowerSchool, I consult clients on their school enrollment software, helping them develop and maintain online forms that properly communicate with complex Student Information System databases via API. I also provide application support relating to software functionality, incident resolution, and systems configuration, and collaborate with developers to explain software errors or to recommend changes to better serve PreK-12 clients. With over a decade of IT support experience, I have specialized in customer interaction and personal one-on-one support remotely or in person. I have also gained valuable insights into the vacation rental industry, working as a software trainer and consultant for property management companies. I enjoy applying my technical skills and industry knowledge to solve problems, improve processes, and enhance customer satisfaction.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.