Seth S.
Design @ Pacific Life
- Role
- Director of User Experience Design at Pacific Life
- Location
- Newport Beach, CA, US
- LinkedIn followers
- 500 followers
About Seth S.
A strategic and creative CX leader with a diverse background spanning design, marketing, and technology. Passionate about crafting human-centered experiences through storytelling, innovation, and data-informed decision-making. A lifelong learner driven by curiosity, collaboration, and a deep appreciation for music, film, and travel.
Experience
Director of User Experience Design
Jun 2022 — Present · Newport Beach, CA, US
Lead and mentor a high-performing UX team, embedding human-centered design principles across enterprise product teams.• Drive strategic UX initiatives by balancing desirability, feasibility, and viability to enhance customer experiences across multiple business functions.• Advocate for and scale an enterprise-wide design system, improving consistency, accessibility, and efficiency in digital experiences.• Partner with IT, HR, Procurement, Customer Service, and Sales teams to reimagine and optimize internal systems, elevating enterprise-wide user experiences.
Education
Augment.org
Master of Business Administration - MBA, Business Administration and Management, General
University of Illinois Urbana-Champaign
BA, English
1997 — 2002
Skills
- Jquery
- Foursquare
- Zapier
- Statistical Analysis and Data Mining
- Social Media Marketing
- Html
- After Effects
- Trello
- Google Analytics
- Photoshop
- Web Analytics
- Content Marketing
- Project Management
- Tableau
- Strategy and Strategic Planning
- Adobe Creative Suite
- Tumblr
- Management
- Strategy
- Marketing
- Web Programming
- Html/Xml
- Business Development
- Digital Marketing
- Email Marketing
- Employee Engagement
- Web Development
- SEO
- Online Marketing
- Swarm
- Typeform
- Salesforce.com
- Web Design
- Social Media
- Adobe Acrobat
- Html 5
- Brainshark
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